Tips and Tricks for Choosing the Best Austin Car Service

There are approximately 134,421 car services businesses in the United States. Many of these businesses service metro areas, such as Austin, Texas.

However, finding a car service in Austin with excellent customer satisfaction can be difficult with the many options to choose from. 

Hiring a reputable company will ensure you feel safe and comfortable at all times. 

Continue reading to learn how to hire an Austin car service today!  

Companies in Austin

As previously mentioned, finding a private car service can be difficult in heavily populated areas. Another challenge is finding a company that will suit all of your needs. Therefore, you must make a list of companies in Austin to further research. 

Start by searching online for car services near you. You’ll be able to see which companies are closest to you. Pick up to 10 of these companies to investigate further.   

Reviews

Once you’ve found a few companies you’re interested in, you can begin searching for their online reviews. These reviews will give you valuable information on how they handle business and treat their customers. 

Start by searching for each company on review sites like Google, the Better Business Bureau, and Foursquare. You’ll be able to read about previous customer experiences and see their overall rating. 

Remember to read good and bad comments carefully. You should decide against companies with poor ratings or mostly bad reviews. Doing so will allow you to keep researching the companies with good ratings.

References

Another great way to narrow your options is to get a reference list from each company. This list should have the contact information of a few of their previous clients. You should be wary of companies that refuse to offer this information, as they may be hiding their poor customer service. 

Once you have the reference lists, you can then contact these customers to get a more detailed explanation of their experience. Start by calling up two or three customers to get various opinions. Always explain your interest in the company and ask if they would be willing to help. 

Ask about their car service rental and how they were treated during the process. You should also ask if they would recommend their services or if you should choose another option. Thank them for their time and use this information to decide which options are best for you.  

Availability 

A huge factor to consider is each company’s availability for your occasion. Remember, most companies only have a limited number of vehicles. This means you’ll need to book your rental as soon as possible. 

Start by choosing the date of your event quickly. You’ll then need to call a few different companies to see if they have openings. Be sure to let them know your needs and any special requests. 

Booking at the last minute could mean there are no companies with availability. You may need to change your event date if this is the case. You can also ask to be put on a waiting list should any of their booked clients cancel. 

Pricing

Many companies charge different prices for their services. Therefore, you’ll need to specify your needs and requests upfront to each company. You can compare these prices to find a company that best matches your budget. 

Most companies offer price quotes that will give you an estimation of what you’ll be charged. You can then use these quotes to see if any other companies will offer competitive prices. 

Remember, some companies charge extra for special requests. Therefore, you need to ask for a full price list of each fee. 

Beware, as some companies will try to sneak in hidden fees. The best way to overcome this issue is to ask for a price breakdown of what you’re expected to pay. 

Insurance and Licensing

It’s also important that you hire a company that is fully insured. First, it is a legal requirement that all vehicles be insured while on public roads.

Each company should also have insurance policies that protect you in the event of an accident. These policies can cover theft, injuries, or other damages. 

Always ask to see proof of insurance before making your final decision. A company without vehicle insurance may be a fraudulent company and you should avoid hiring them.

It’s also a good idea to make sure your driver is adequately licensed. Their license should correlate with the type of vehicle they’re driving. Remember, some vehicles require special licenses. 

Driver Knowledge

Your driver’s knowledge of the area can make all the difference in your experience. A driver with little knowledge of Austin could make you late. Unfortunately, some drivers could get lost altogether and potentially make you miss your event. 

Drivers who know the city well will often get you to your destination quickly. They usually take shortcuts and side streets that allow them to avoid traffic. This knowledge helps prevent any hiccups you may have otherwise encountered. 

Knowledgeable drivers can also give you helpful tips for your outing. They often use their local experiences to help their customers have a better time. 

Hiring an Austin Car Service 

These tips and tricks for hiring an Austin car service will help you find a great company to work with. Remember to always check each company’s pricing and payment transparency before making your final decision. 

Don’t forget to contact us today for any of your transportation needs. We will take the best care of you here at Deluxe Limousine and Transportation!